If you’re living or working in the Netherlands, one of the first things you’ll need is a DigiD. This little piece of digital identity gives you access to almost all official services online, from filing your taxes to arranging healthcare. Here’s everything you need to know, step by step.

What is a DigiD?

DigiD stands for Digital Identification. Think of it as your online ID card for Dutch government services. Instead of showing your passport at a counter, you log in with DigiD. Your DigiD is linked to your BSN (citizen service number) and consists of a username, password, and two-factor authentication (2FA) via SMS or the DigiD app.

Why do you need a DigiD in the Netherlands?

You’ll need a DigiD for almost all your official business in the Netherlands, including:

  • Filling your taxes with the Belastingdienst

  • Applying for allowances such as:

    • zorgtoeslag (healthcare allowance)
    • huurtoeslag (rent allowance)
    • kinderopvangtoeslag (childcare allowance)
  • Checking your pension
  • Logging into your health insurance portal
  • Registering or deregistering at the municipality (gemeente)
  • Accessing healthcare providers and pharmacies
  • Using government student systems like Studielink

If you plan to study, work, or stay in the Netherlands long-term, having a DigiD is almost essential.

Who uses DigiD?

Hundreds of Dutch organizations rely on DigiD, including:

  • Government departments such as the IND and Belastingdienst
  • Municipalities (gemeenten)
  • Pension funds
  • Healthcare providers and insurers
  • Regional water boards and provinces
  • Educational institutions
  • Even the Dutch police

Because so many services are connected to DigiD, it quickly becomes part of daily life in the Netherlands.

How to apply for a DigiD

Good news: applying for a DigiD is completely free, and the website is available in English.

Step 1: Visit the DigiD website
Go to digid.nl and start the application process.
Switch the language to English if needed and click on the option to apply for or activate your DigiD.

Step 2: Prepare your information
Before starting your DigiD application, make sure you have:

  • Your BSN
  • Your registered Dutch address
  • Your mobile phone
  • Your email address

Step 3: Fill in your personal details
You’ll be asked to enter your BSN, date of birth, postal code and house number. Once completed, you can continue to the security settings.

Step 4: Choose your security settings
It is highly recommended to enable SMS verification, as many Dutch government services require additional verification for secure login. This also makes recovering your account easier if you forget your login details later.

Step 5: Create your username and password
Now you can create your DigiD login credentials.

  • Usernames are case-sensitive
  • Spaces are not allowed in usernames
  • Passwords must contain: 8–32 characters, letters, numbers and and a special character.

You’ll need to confirm your password before continuing.

Step 6: Add your mobile number and email
Your phone number and email address are used for:

  • Security verification
  • Password recovery
  • Account notifications

You’ll receive:

  • An SMS code
  • An email confirmation code

Enter both codes to continue.

Step 7: Wait for your activation letter
Once the online application is complete, DigiD will you send an activation code by post to your registered Dutch address.

This usually takes around 3 to 5 working days.

Important:

  • The activation code expires after 20 days
  • If it expires, you’ll need to start the process again

Activate your DigiD

Once you receive the letter, go back to the DigiD activation page and enter:

  • Your username and password
  • The activation code from the letter
  • Your SMS verification code (if applicable)

After this step, your DigiD is officially active and ready to use.

DigiD App

After activation, you can also download the DigiD app on your smartphone. The app makes logging in easier, faster and more secure. Instead of entering your full login details every time, you can simply use a PIN code or biometric login.

For most users, the app becomes the preferred way to access Dutch government services.

Keep your DigiD safe

Your DigiD is personal and should be treated with the same care as your passport or banking details. never share your username, password, SMS codes and app verification codes. If you forget your login details, always reset them directly through the official DigiD website.

Need help with DigiD?

Don’t worry, most expats find DigiD confusing at first. That’s completely normal.

We’re here to help you with:

  • DigiD applications
  • BSN registration
  • Municipality registration
  • Residence permits
  • Other essential expat administration in the Netherlands

Need more help with DigiD?

Related Posts

  • Register

    How to register your address in the Netherlands?

  • expat-bike-netherlands

    Dutch income tax return

  • taxes in the Netherlands

    A guide to taxes in the Netherlands

  • biking-amsterdam

    30% Ruling in the Netherlands (Expat Facility)

  • Register

    How to register your address in the Netherlands?

  • expat-bike-netherlands

    Dutch income tax return

  • taxes in the Netherlands

    A guide to taxes in the Netherlands

  • biking-amsterdam

    30% Ruling in the Netherlands (Expat Facility)