All About Expats

How do you increase the likelihood that international employees will stay long term?

All About Expats Team ·
HR-manager verwelkomt internationale werknemer met handdruk; welkomstpakket, paspoort en huissleutel op bureau in kantoor

You increase the chances that international employees will stay long-term by removing friction and building trust from day one: fast onboarding, clear expectations, stable employment conditions, practical support with settling in, and tightly managed immigration and compliance. This reduces stress and makes it easier to sustain work and life in the Netherlands.

This is especially true for Highly Skilled Migrants from outside the EU, because they often have to navigate a new job, a new country, and new rules all at once. Small delays in housing, registration, or payroll can quickly feel like a big deal.

Below, you’ll find a direct answer to each question, along with concrete actions to structurally improve retention.

Why do international employees often leave within 1–2 years?

International employees often leave within 1 to 2 years because the overall experience doesn’t feel stable enough: hassle with housing, slow administration, unclear growth opportunities, and a lack of social connection. For Highly Skilled Migrants, workload and relocation stress can pile up quickly, making another move appealing.

In practice, you usually see a combination of these causes:

  • Uncertainty outside of work: temporary housing solutions, high rent, or a long commute.
  • Administrative friction: appointments at the municipality, BSN, banking, health insurance, tax questions.
  • Mismatch in expectations: the role turns out to be different than promised, or there is little feedback and guidance.
  • Limited career prospects: no clear growth path, little learning budget, or no visibility on the next step.
  • Social isolation: little connection with the team or the local environment, especially with remote or English-speaking teams without an integration approach.

Nuance: not everyone wants to “stay.” Some professionals deliberately plan an international step of 12 to 24 months. You improve retention mainly by checking early whether expectations, role, and life stage are a match.

How do you set up onboarding so international employees settle in faster?

You set up onboarding so international employees settle in faster by organizing work onboarding and “life onboarding” in parallel, with one clear plan for the first 30, 60, and 90 days. This helps Highly Skilled Migrants become productive sooner while also gaining peace of mind around practical matters like registration and housing.

Make onboarding concrete with a fixed structure:

  1. Before the start date: send a checklist of documents, the plan for the first workday, and who to contact for what.
  2. Week 1: arrange access, tooling, team introductions, and set expectations in a short 30-day roadmap.
  3. Weeks 2 to 4: schedule weekly check-ins with the manager and buddy, plus a moment for practical questions.
  4. Months 2 to 3: focus on ownership, feedback moments, and a development plan with measurable goals.

Practical tip: assign one coordinator who ties up all loose ends. If an employee has to email five different people for one question, trust in your organization drops quickly.

Which employment conditions and support make the difference for expats?

Employment conditions and support make the difference when they provide predictability and security: a clear contract, transparent payroll, help with housing and registration, and a realistic relocation package. For Highly Skilled Migrants, what matters most is whether your agreements are actually workable within Dutch rules and local waiting times.

Employment conditions that support retention

Choose conditions that create peace of mind and prevent discussions:

  • Clear salary structure including pay dates, holiday allowance, and any bonus criteria.
  • Travel reimbursement and remote-work arrangements that fit the place of residence and the team rhythm.
  • Development budget tied to a concrete growth path, not just a vague promise.
  • Contract duration and outlook: explain what “extension” means and when you evaluate.

Support outside of work that reduces stress

A lot of turnover is caused by problems outside the workplace. Think of:

  • Housing: a temporary solution with a clear end date and help with moving on to longer-term housing.
  • Registration and administration: guidance with the municipality, BSN, bank account, and practical explanations.
  • Health insurance: explain that anyone who lives or works in the Netherlands generally must take out Dutch health insurance within four months.
  • Partner support: help with exploring work or building a network can increase the likelihood that someone stays.

Nuance: a “generous” package only works if it matches reality. A moving allowance without help finding housing can still lead to frustration.

How do you prevent immigration and compliance issues during employment?

You prevent immigration and compliance issues by defining responsibilities upfront, reporting changes immediately, and keeping your administration in order continuously. For Highly Skilled Migrants, this usually involves a residence permit via the highly skilled migrant scheme, where, as a recognized sponsor, you have fixed obligations that you must actively manage.

Work with a simple, repeatable process:

  • Define ownership: who monitors permit dates, contract changes, and salary thresholds.
  • Store evidence centrally: contracts, payslips, identity documents, and relevant correspondence.
  • Schedule fixed compliance checks: for example, when salaries change, roles change, or contracts are extended.
  • Know the four obligations of recognized sponsorship: duty to report, duty to provide information, duty to keep records, and duty of care.

Important nuance: IND processing for recognized sponsors is often expedited and regularly completed within a few weeks, but timelines still depend on file quality and the specific situation. Earlier entry may or may not be possible depending on nationality and MVV requirements.

How do you measure and improve retention of international employees in practice?

You measure and improve retention by consistently tracking a few simple indicators and linking monthly actions to them: exit timing, onboarding success, internal mobility, and employee satisfaction. For Highly Skilled Migrants, it also works well to measure “settlement signals,” such as stable housing and completed registrations.

Use a small dashboard that you actually maintain:

  • Retention by cohort: after 3, 6, 12, and 24 months.
  • Time to productivity: when someone can deliver output independently.
  • Onboarding completion: whether all steps are completed within 30 days.
  • Reason for leaving: categorize honestly, for example role, manager, location, salary, personal.
  • Internal growth: promotions, role changes, training participation.

You improve through short feedback loops. For example, schedule a stay interview after 6 to 8 weeks and again around month 6. Ask specifically: what is currently costing unnecessary energy, what are you missing, and what would make you stay if you receive an offer.

How All About Expats helps retain international employees

We help you retain international employees for longer by removing the biggest retention killers: uncertainty, delays, and compliance stress. As a one-stop shop for Highly Skilled Migrants, we combine recognized sponsorship, immigration support, payroll, and practical settlement assistance, so you and your employee have one clear process and one point of contact.

Specifically, you can count on us for:

  • Immigration and employer-of-record services via the highly skilled migrant route, with a focus on quality and compliance.
  • Pragmatic guidance on post-arrival steps, so employees settle in faster and are less likely to drop off.
  • Back-office support for intermediaries and employers who want speed without the risk of mistakes.

Want to discuss your situation and where retention is currently leaking? Get in touch via contact us or view our approach to immigration for employers.

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